{"id":7059,"date":"2025-03-28T11:59:07","date_gmt":"2025-03-28T10:59:07","guid":{"rendered":"https:\/\/www.ballena-alegre.com\/costabrava\/faqs-2\/"},"modified":"2026-10-02T13:21:20","modified_gmt":"2026-10-02T11:21:20","slug":"faqs-2","status":"publish","type":"page","link":"https:\/\/www.ballena-alegre.com\/costabrava\/ca\/faqs-2\/","title":{"rendered":"Faqs"},"content":{"rendered":"\n
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Faqs<\/h2>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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Info General<\/a><\/h2>\n\n\n\n
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Es pot fer barbacoa?<\/summary>\n
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S\u00ed, per\u00f2 amb condicions. No es permet fer foc obert. Nom\u00e9s est\u00e0 perm\u00e8s amb carb\u00f3 o gas a la parcel\u00b7la o a l’exterior del bungalou. <\/p>\n\n\n\n

No existeix cap zona del c\u00e0mping condicionada amb barbacoes instal\u00b7lades.<\/p>\n<\/div>\n<\/details>\n\n\n\n

Hi ha servei de Wifi?<\/summary>\n
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Hi ha Wifi gratu\u00eft a la zona central, al Bar Oasis i al Xiringuito.<\/p>\n\n\n\n

Bungalous: Disposen d’un r\u00fater Fibra \u00d2ptica\/Wifi personal incl\u00f2s en el preu.<\/p>\n\n\n\n

Parcel\u00b7les: Hi ha opci\u00f3 de llogar a l’Infopoint un r\u00fater Fibra \u00d2ptica\/Wifi personal. <\/p>\n<\/div>\n<\/details>\n\n\n\n

Puc accedir amb un segon vehicle dins del resort?<\/summary>\n
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No. Nom\u00e9s es permet un \u00fanic vehicle per parcel\u00b7la o bungalou. <\/p>\n\n\n\n

Pot estacionar un segon vehicle en el p\u00e0rquing exterior, a l’altre costat de la carretera, pagant la tarifa vigent.<\/p>\n<\/div>\n<\/details>\n\n\n\n

Es pot beure l’aigua del resort?<\/summary>\n
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S\u00ed, es aigua potable.<\/p>\n<\/div>\n<\/details>\n\n\n\n

Hi ha contenidors per al reciclatge de residus?<\/summary>\n
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S\u00ed. Hi ha contenidors verds per al vidre, blaus per al paper i el cart\u00f3, marr\u00f3 per a l’org\u00e0nic i groc per a pl\u00e0stics i llaunes. <\/p>\n\n\n\n

Tamb\u00e9 disposem d’un dip\u00f2sit per a piles i bateries en el supermercat.<\/p>\n<\/div>\n<\/details>\n\n\n\n

Els animals dom\u00e8stics s\u00f3n benvinguts?<\/summary>\n
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S\u00ed, encara que nom\u00e9s a la zona de parcel\u00b7les habilitada amb serveis exclusius. Es recomana llegir la normativa interna. <\/p>\n\n\n\n

No s’accepten animals de companyia en els bungalous.<\/p>\n<\/div>\n<\/details>\n\n\n\n

On podem practicar kitesurf?<\/summary>\n
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Nom\u00e9s es pot practicar aquest esport a la zona exclusivament reservada al costat de la nostra escola de Kite, ION CLUB, dins de les instal\u00b7lacions del resort.<\/p>\n<\/div>\n<\/details>\n\n\n\n

Disposen d’Aliments sense Gl\u00faten?<\/summary>\n
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S\u00ed. Els podeu adquirir al supermercat del resort. <\/p>\n\n\n\n

Tamb\u00e9 hi ha plats sense gl\u00faten en alguns dels nostres restaurants.<\/p>\n<\/div>\n<\/details>\n\n\n\n

Hi ha algun servei per a rentar la roba?<\/summary>\n
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S\u00ed. Disposem d’un autoservei de rentadores i assecadores a diferents blocs de sanitaris distribu\u00efts pel resort. <\/p>\n\n\n\n

Tamb\u00e9 disposem d’un servei de bugaderia de pagament.<\/p>\n<\/div>\n<\/details>\n\n\n\n

Tenen servei d’Spa?<\/summary>\n
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S\u00ed, i \u00e9s de pagament. Aquest servei disposa de piscina interior climatitzada, dolls d’aigua, sauna i diferents tractaments de massatges. <\/p>\n\n\n\n

Imprescindible reserva pr\u00e8via.<\/p>\n<\/div>\n<\/details>\n<\/div>\n\n\n\n

Com Reservar<\/a><\/a><\/h3>\n\n\n\n
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Com podem reservar?<\/summary>\n
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A trav\u00e9s del nostre web www.ballena-alegre.com<\/a> o enviant una petici\u00f3 per mail a info@ballena-alegre.com<\/a><\/p>\n<\/div>\n<\/details>\n\n\n\n

Puc fer el check-in a qualsevol hora?<\/summary>\n
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El check-in el podeu fer a qualsevol hora, encara que al recinte amb el cotxe o la caravana nom\u00e9s podeu entrar de 7h a 24h.<\/p>\n<\/div>\n<\/details>\n\n\n\n

Hem de pagar tota l’estada reservada encara que marxem abans?<\/summary>\n
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S\u00ed, tant en el cas dels bungalous com de les parcel\u00b7les.<\/p>\n<\/div>\n<\/details>\n\n\n\n

Feu algun tipus de descompte?<\/summary>\n
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No. Nom\u00e9s fem el 10% de descompte als pensionistes. <\/p>\n\n\n\n

Tot i que tenim algunes promocions per a dates concretes. Consulteu l’apartat \u00abofertes\u00bb a la nostra web. <\/p>\n<\/div>\n<\/details>\n<\/div>\n\n\n\n

Parcel\u00b7les<\/a><\/a><\/h3>\n\n\n\n
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Tenen presa d’aigua i desgu\u00e0s?<\/summary>\n
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S\u00ed, disposem de presa d’aigua i desgu\u00e0s. Al supermercat podeu adquirir un adaptador per a la presa d’aigua. <\/p>\n\n\n\n

El di\u00e0metre de la m\u00e0nega STANDARD ha de ser de 15mm o 5\/8 de polzada.<\/p>\n<\/div>\n<\/details>\n\n\n\n

De quants amperes \u00e9s la presa de llum?<\/summary>\n
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L’amperatge \u00e9s de 10Amp \/ 220V i les preses de llum s\u00f3n de norma CEE (3 punts)<\/p>\n<\/div>\n<\/details>\n\n\n\n

Es poden llogar neveres?<\/summary>\n
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S\u00ed. Disposem de neveres de 160L. Lloguer i reserves per a un m\u00ednim de 4 dies a trav\u00e9s de l’APP i a l’oficina d’INFOPOINT. <\/p>\n<\/div>\n<\/details>\n\n\n\n

Quina capacitat tenen les parcel\u00b7les?<\/summary>\n
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6 persones com a m\u00e0xim, inclosos beb\u00e8s.<\/p>\n\n\n\n

Nom\u00e9s un vehicle o autocaravana.<\/p>\n<\/div>\n<\/details>\n\n\n\n

Es pot reservar un n\u00famero de parcel\u00b7la en concret?<\/summary>\n
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S\u00ed, en el moment de la reserva podeu veure el mapa i seleccionar la parcel\u00b7la que voleu reservar. <\/p>\n<\/div>\n<\/details>\n\n\n\n

A quina hora he de marxar de la parcel\u00b7la?<\/summary>\n
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Abans de les 12h del migdia. Superar aquest horari implica el pagament d’un dia m\u00e9s d’estada. <\/p>\n<\/div>\n<\/details>\n<\/div>\n\n\n\n

Bungalows<\/a><\/a><\/h3>\n\n\n\n
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A quina hora he de deixar el bungalou el dia de sortida?<\/summary>\n
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Abans de les 10 h. del mat\u00ed. Encara que pot gaudir de les instal\u00b7lacions del resort fins les 20 h. <\/p>\n<\/div>\n<\/details>\n\n\n\n

S’admeten animals dom\u00e8stics?<\/summary>\n
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No s’accepten animals de companyia en els bungalous.<\/p>\n\n\n\n

Disposem d’una zona exclusiva de parcel\u00b7les per a tal fi. Es recomana llegir la normativa interna sobre aquest tema. <\/p>\n<\/div>\n<\/details>\n\n\n\n

Quina \u00e9s la capacitat m\u00e0xima?<\/summary>\n
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Depenent del model de bungalou ser\u00e0 entre 5 i 6 persones com a m\u00e0xim, inclosos els beb\u00e8s.<\/p>\n<\/div>\n<\/details>\n\n\n\n

Hi ha servei de neteja durant l’estada?<\/summary>\n
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No. L’allotjament es lliura net a l’arribada; la neteja en finalitzar l’estada \u00e9s responsabilitat del client. <\/p>\n\n\n\n

En el cas que el Bungalou no estigui net o hi hagi alguna irregularitat a l’hora de la sortida, es far\u00e0 \u00fas del Token.<\/p>\n<\/div>\n<\/details>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Faqs Info General Com Reservar Parcel\u00b7les Bungalows<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":13,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-7059","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nFaqs - Camping & Bungalow Resort La Ballena Alegre Costa Brava<\/title>\n<meta name=\"description\" content=\"Resolem els teus dubtes freq\u00fcents sobre estades, serveis i reserves al resort. 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